Friday, 14 August 2015

Pryzm win Best on Door 2015 in Kingston

Congratulations to the team at Pryzm who last week were announced as the winners of our 2015 Best on Door award at the Best Bar None awards in Kingston upon Thames.

Tuesday evening saw the best attended awards ceremony to date hosted at The Hippodrome in Kingston with Pryzm leading the way taking home 5 awards on the night including our very own Best On Door award!

"This evening is not about your sales, it's not about your targets, footfall or your bottom line. It is about you as team members who work hard behind the scenes to create great bars in Kingston"

Ros Morgan, Kingstonfirst Director

"This is the first time that Pryzm have been awarded the Best on Door award and having volunteered as an assessor for a number of years now I know how high the bar is set by the venues that participate. Congratulations to Dan and the security team at Pryzm

The award is going from strength to strength since launching it in partnership with Best Bar None. We are pleased that Kingston have embraced its' inclusion within their awards scheme and any other Best Bar None schemes wishing to include the award should email me at "

Brett McMann, Commercial Director, Professional Security


Monday, 10 August 2015

Staxtonbury 2015 busiest to date!

Our first event in July saw a welcomed return to Staxtonbury with  festival goers enjoying a fabulous weekend of entertainment by the coast.

This three day event yet again saw crowds flocking in early to secure the best camping pitches available. Over 5000 people visited over the course of the weekend all greeted with #securitywithasmile from our event security team.

"Having recently held our 7th annual music festival, we feel that we need to acknowledge the part played by Professional Security for the help they have given us in building our event during the five years that they have worked with us.  The festival has gone from strength to strength and is now probably one of the largest events of its kind in North Yorkshire.
Our event has been built with the ethos of providing a safe, friendly and secure environment  and Professional Security have been instrumental in helping us to achieve this. Not only is this evident over the festival weekends but they have also shown a commitment to attend briefing and  de-briefing meetings. The have offered valued advise  and suggestions which have helped to move the festival forward into what it is today. We feel that this year’s event was the best operation that we have run since the start in 2009. Professional Security have, over the years, worked very well with our staff and there is mutual respect between us as both parties strive to keep the family friendly atmosphere that  we desire and achieve. "

Ray Roberts, Staxtonbury Family Music Festival

Event Security Manager Luke Warner (pictured left)

"When selecting the team it was important to me to ensure we delivered the highest level of customer care and enhanced people's experience of visiting the site from the moment we meet them and issue wristbands, to saying goodbye at the end of the final day. Another year with no major incident is a credit to the Staxtonbury team and ourselves and I would like to thank everyone who worked on my team for the weekend. Great job! Looking forward to Staxtonbury 2016!"

Mike De Freitas, one of the acts appearing at the family festival said "I would like to thank the security team who worked at Staxtonbury 2015.  They managed to keep a very busy weekend in check, addressing matters effectively and promptly with very little fuss. One thing that particularly impressed me was that they always took into consideration that this is a family festival and even joined in with the festivities on occassion"

"We received a number of compliments about your staff, again this year, and  the continuity of your staff from year to year working alongside our staff doesn’t go unnoticed by the public and  of course ourselves. As organisers, we felt as though we were in good hands and were able to concentrate on the many other facets of organising a festival without worrying about the security aspect."

Ray Roberts, Staxtonbury Family Music Festival

"Professional Security  staff are well presented and diligent in their duties and can be  relied upon to keep good time; they are well prepared and equipped and yet flexible when the need arises.Staxtonbury Family Music Festival have had no hesitation in recommending  Professional Security to other event organisers in the past and we feel sure that we shall be able to do so in the future also.  We feel that we can trust Brett and his team to  fulfill our requirements and are confident that they will continue to do this in our future events."